Frequently Asked Questions
Everything you need to know about investing with Digital Asset Trade. Can't find your answer? Contact our support team.
Registration is completely free and takes under 2 minutes. Visit our Sign Up page, enter your email and password, and your account is ready immediately. No identity verification is required to start investing.
The minimum investment starts from just $20, making our platform accessible to investors at every income level. Different plans may have different minimums — check each plan's details.
Our platform is open to investors from 120+ countries worldwide. We operate globally with no geographic restrictions, though we recommend reviewing your local regulations regarding cryptocurrency investments.
Not at all. Our platform is designed for both beginners and experienced investors. Once you deposit, our professional traders manage everything. You simply watch your balance grow.
We accept Bitcoin, Ethereum, USDT, and other major cryptocurrencies, as well as bank transfers in select regions. New payment methods are added regularly — check the deposit section of your dashboard for current options.
Cryptocurrency deposits are credited after standard blockchain confirmations — typically 5–30 minutes depending on network congestion. Bank transfers may take 1–3 business days.
Navigate to the Withdrawal section in your dashboard. Select your payment method, enter the amount (within the plan's limits), and submit. Most crypto withdrawals are processed instantly or within a few minutes.
We charge no hidden fees on withdrawals. Standard blockchain network fees (gas fees) may apply for crypto withdrawals, which are deducted from the withdrawal amount. These are standard industry fees beyond our control.
Yes. You can invest in multiple plans simultaneously. Each investment runs independently with its own profit cycle, timeline, and capital rules. This allows you to diversify within our platform.
"Capital Back" plans return your original investment principal at the end of the plan's duration, in addition to all the profits earned during the period. Plans without this feature do not return the principal separately.
A lifetime plan has no expiry date. You continue earning profits at the specified rate indefinitely until you choose to end the investment. These are ideal for long-term passive income strategies.
Absolutely. Profits credited to your account balance can be reinvested into any available plan directly from your dashboard. Compound reinvestment is a powerful strategy for accelerating returns.
We employ multiple layers of security including 256-bit SSL encryption, two-factor authentication, cold wallet storage for client funds, and real-time transaction monitoring. Our platform is FCA registered and adheres to strict financial compliance standards.
Yes. We are registered with the Financial Conduct Authority (FCA) in the United Kingdom, Company Number 11261985. You can verify our registration directly on the Companies House portal at any time.
2FA can be enabled in your Account Security settings. We recommend using an authenticator app (Google Authenticator or Authy) for the highest level of account protection.
Use the "Forgot Password" link on the login page. A secure reset link will be sent to your registered email. For additional security, you may be required to verify your identity before accessing the account.
Share your unique referral link with friends. When they register and make their first deposit, you receive a commission of 5% (Level 1), 2% (Level 2), and 1% (Level 3) of their deposit amount.
Referral commissions are credited to your account balance instantly when your referral makes a qualifying deposit. You can track all referral earnings in your Affiliate dashboard.
There is no limit on the number of people you can refer. The more investors you bring, the more you earn. Our top affiliates generate significant monthly passive income purely through their referral networks.
The Representative Program is an enhanced affiliate tier for high-performing partners. Representatives receive additional bonus commissions, priority support, and exclusive promotional materials. Contact us to apply.
Still Have Questions?
Our support team is available around the clock via WhatsApp, Telegram, or our ticket system.